Being able to identify legitimate Handshake emails and messages is critical to avoid scammers. 

Official Handshake emails and texts

Handshake emails are sent from addresses ending in:

• joinhandshake.com 
• notifications.joinhandshake.com 
• mail.joinhandshake.com 
• m.joinhandshake.com 
• g.joinhandshake.com 
• cm.joinhandshake.com 
• m.ai.joinhandshake.com
• ai.joinhandshake.com

April 22, 2026 update: our team rolled out a domain change, so ticket responses will only be sent from addresses ending in "ai.joinhandshake.com" or "joinhandshake.com". 

• If you requested a support ticket prior to April 22nd, past email responses may have been sent from an address ending in joinhandshakeai.zendesk.com – this was the only distinctly different and valid domain Handshake used.

May 4, 2026 update: we've rolled out optional SMS updates, however, Handshake will only send text updates if you have opted in to receiving texts from us.

• If you have not yet opted in to receiving Handshake text updates, then you will not receive informational or promotional text updates from us.   

Handshake on other platforms

Handshake has a limited number of official accounts, all registered as employer accounts.

• LinkedIn: https://www.linkedin.com/company/team-handshake/ 
• Wellfound: https://wellfound.com/company/joinhandshake
• Facebook: https://www.facebook.com/joinhandshake 
• Instagram: https://www.instagram.com/joinhandshake 
• TikTok: https://www.tiktok.com/@joinhandshake 
• X: https://x.com/joinhandshake
• Youtube: https://www.youtube.com/@HandshakeCareers 
• Glassdoor: https://www.glassdoor.com/Overview/Working-at-Handshake-EI_IE1262074.11,20.htm 
• Indeed: https://www.indeed.com/cmp/Handshake-7 

Postings on other sites should always direct you back to our official site https://joinhandshake.com/careers/, considered the source of truth.  

Other types of communication

Any email, message, account, or post claiming to be from "Handshake Support” or “the Handshake Team” outside of the official channels outlined above should be treated as fraudulent.

• Handshake does not use in-app messages or feed posts to share important account information.
• Handshake does not send voice notes, Whatsapp messages or any other SMS-based communication to your personal phone.

Learn more about common red flags and scam types in How to Identify Fraud and Scams.

How to protect yourself

• Don’t click suspicious links or download unexpected files
• Never share sensitive information through messages or email
• Don't respond to any emails or messages, or complete any forms 
• If something feels off, pause and double-check, look at the email domain carefully. Scammers like to use emails that can at first glance look legitimate, like joinhandhsake.com, joinhandshake.net, or joinhandshake-careers.com
  • The joinhandshake.com domain may appear on it's own or as variable.joinhandshake.com, but should always follow this format and match one of the recognized domains listed above!

If you receive a suspicious message: contact Handshake AI Fellow Experience team to confirm email address validity or report any suspicious interactions.

If your account or information has been shared or compromised: as soon as possible, take the recommended steps in Safety: Protecting Your Personal Information.